We compiled a list of the questions we get asked most. If you don't find the answer you're looking for, feel free to contact us and we'll do our best to answer your question.
Frequently asked questions
There's something wrong with my order.
Fill out our Contact Us Form with your order number.
My order status says "delivered", but I have not received it.
Fill out our Contact Form with your order number, and we’ll look into it for you.
When will you ship my order?
Where can I find my tracking number?
If you did not yet receive your tracking number by email, please fill out our Contact Us form with your order number.