FAQ'S

We compiled a list of the questions we get asked most. If you don't find the answer you're looking for, feel free to contact us and we'll do our best to answer your question.

Frequently asked questions

There's something wrong with my order.


Fill out our Contact Us Form with your order number.




My order status says "delivered", but I have not received it.


Fill out our Contact Form with your order number, and we’ll look into it for you.




When will you ship my order?


Your order will ship out as soon as it’s processed by our warehouse. Our order processing times is 5-7 days. This may be affected by Covid-19.
Delivery times vary depending on your location and selected delivery method.




Where can I find my tracking number?


If you did not yet receive your tracking number by email, please fill out our Contact Us form with your order number.





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